Frequently Asked Questions
Everything you need to know about your luxury experience with THE CURATED.
What is the typical shipping timeframe for my order?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for curated pieces?
We accept returns on unworn items with original tags attached within 30 days of delivery. Please note that certain limited-edition collections or final sale items may be ineligible for return.
How do I ensure I select the correct size?
Each product page features a detailed size guide and specific garment measurements. If you are between sizes, we generally recommend sizing up for our tailored pieces or contacting our stylists for advice.
Are your materials sustainably sourced?
Yes, we prioritize high-quality, natural fibers and work exclusively with ethical manufacturers who adhere to strict environmental and labor standards to ensure every piece is responsibly made.
Do you offer international shipping?
THE CURATED ships worldwide. Duties and taxes are calculated at checkout for most countries to ensure a seamless delivery experience without unexpected fees upon arrival.
How can I track the status of my shipment?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to our carrier's portal to monitor your package in real-time.